Customer Service
Toll-Free: (800) 426-6399
Orders or return requests:
orders@sanmar.com
All other inquires: sales@sanmar.com
Hours:5 a.m. to 5 p.m. PT
Monday-Friday
Cutoff times apply to orders that have been approved by our credit department and have been queued for processing by the warehouse.
SanMar will make commercially reasonable efforts to ship orders received before the cutoff time on the same day. Please note that orders received after the cutoff time likely will not be shipped out on the same day.
To view shipping cutoff times for each warehouse, click on the tabs below.
| ship via | cutoff time |
|---|---|
| USPS (PP or APP)* | 4:00 p.m. PT |
| DHL Global (AK) | 2:00 p.m. PT |
| Lynden Air | 2:00 p.m. PT |
| FedEx | 2:00 p.m. PT |
| Truck | 3:00 p.m. PT |
| UPS Next Day, Saturday | 3:00 p.m. PT |
| UPS Ground | 4:00 p.m. PT |
| UPS 2nd & 3rd Day | 4:00 p.m. PT |
*Ships next business day
| ship via | cutoff time |
|---|---|
| USPS (PP or APP)* | 4:00 p.m. PT |
| Lynden Air | 12:00 p.m. PT |
| Truck | 3:00 p.m. PT |
| FedEx | 2:00 p.m. PT |
| GSO (Golden State Overnight) | 3:00 p.m. PT |
| OnTrac (Arizona) | 2:00 p.m. PT |
| OnTrac (Nevada, Utah & Idaho) | 3:30 p.m. PT |
| UPS Ground | 4:00 p.m. PT |
| UPS Ground Premium (Southern California) | 2:00 p.m. PT |
| UPS Ground Premium (Salt Lake City, Denver) | 3:15 p.m. PT |
| UPS Next Day, Saturday | 2:30 p.m. PT |
| UPS 2nd, 3rd Day | 4:00 p.m. PT |
*Ships next business day
| ship via | cutoff time |
|---|---|
| UPS Ground Premium (KY, TN, AL, W. VA, VA, NC) | 1:00 p.m. ET |
| UPS Ground Premium (Western IL and greater St. Louis) | 1:00 p.m. ET |
| Spee-Dee Delivery* | 1:30 p.m. ET |
| FedEx | 2:00 p.m. ET |
| USPS (PP or APP)** | 4:00 p.m. ET |
| Truck | 2:00 p.m. ET |
| UPS Ground | 4:00 p.m. ET |
| UPS Next Day, 2nd, 3rd Day, Saturday | 4:00 p.m. ET |
*1 day available to IA, WI, Eastern MN, Eastern NE, & Western PA
**Ships next business day
| ship via | cutoff time |
|---|---|
| UPS Ground Premium (Western NY) | 4:00 p.m. ET |
| FedEx | 4:00 p.m. ET |
| Truck | 3:00 p.m. ET |
| UPS Ground Premium (NH and select zip codes in MA, ME, NJ, PA, VA, and WV) | 4:00 p.m. ET |
| UPS Ground | 4:00 p.m. ET |
| UPS Next Day, 2nd & 3rd Day, Saturday | 4:00 p.m. ET |
| USPS (PP or APP)* | 4:00 p.m. ET |
*Ships next business day
| ship via | cutoff time |
|---|---|
| USPS (PP or APP)* | 4:00 p.m. CT |
| FedEx | 3:00 p.m. CT |
| Truck | 3:00 p.m. CT |
| UPS Ground | 4:00 p.m. CT |
| UPS Next Day, 2nd, 3rd Day, Saturday | 4:00 p.m. CT |
| UPS Ground Premium (for select zips in AR; LA; MS; Mobile, AL & Memphis, TN) | 1:00 p.m. CT |
*Ships next business day
| ship via | cutoff time |
|---|---|
| USPS (PP or APP)* | 4:00 p.m. ET |
| FedEx | 2:30 p.m. ET |
| Truck | 4:00 p.m. ET |
| UPS Ground | 4:00 p.m. ET |
| UPS Next Day, 2nd, 3rd Day, Saturday | 4:00 p.m. ET |
| UPS Premium (Northern NC, Southern VA) | 12:00 p.m. ET |
| UPS Premium (GA; SC; Eastern AL; Charlotte, NC and Chattanooga, TN) | 2:30 p.m. ET |
*Ships next business day
| ship via | cutoff time |
|---|---|
| UPS Ground | 4:00 p.m. CT |
| UPS Next Day Air, Saturday | 4:00 p.m. CT |
| UPS 2nd, 3rd Day | 4:00 p.m. CT |
| Truck | 3:00 p.m. CT |
| Spee-Dee Delivery | 4:00 p.m. CT |
| FedEx | 2:00 p.m. CT |
| USPS (PP or APP)* | 4:00 p.m. CT |
*Ships next business day
| ship via | cutoff time |
|---|---|
| UPS | 1:00 p.m. ET |
| TRUCK* | 1:00 p.m. ET |
*Ships next business day
| ship via | cutoff time |
|---|---|
| USPS (PP or APP)* | 4:00 p.m. MT |
| FedEx | 1:00 p.m. MT |
| Truck | 3:00 p.m. MT |
| UPS Ground, 2nd and 3rd Day | 4:00 p.m. MT |
| UPS Ground Premium (Southern California) | 4:00 p.m. MT |
| UPS Next Day and Saturday | 1:00 p.m. MT |
| UPS Premium (Selected areas in New Mexico and Texas) | 2:30 p.m. MT |
| GSO (Selected Areas in Arizona, California and Nevada) | 3:00 p.m. MT |
| GSO (Arizona, So. California, New Mexico) | 3:00 p.m. MT |
*Ships next business day
**One day available to Northern CA with 1:00pm cutoff